Licensing
Windows On Windows platforms, hardware ID includes processor ID and HDD ID. HDD ID sometimes isn't included in case it cannot be obtained because of sp...
Mon, 30 Dec, 2019 at 1:07 PM
For upgrade, just run installer for the new version. For downgrade, first uninstall the higher version and then install the lower version.
Tue, 8 Sep, 2015 at 12:52 PM
Older versions of the software are not available for download, but they can be mailed on request.
Tue, 8 Sep, 2015 at 12:52 PM
Issue: I am getting “IDKit error 50014: License data doesn’t have expected length”. Solution: The most likely problem lies in invalid type of license...
Thu, 8 Jun, 2017 at 4:38 PM
You can find this out using LicenseManager option Check Licence. Usual location (sorted by priority): Windows Vista / 7 / 8 / 10: (1) C:\ProgramData\In...
Wed, 27 Feb, 2019 at 9:03 AM
Our license allows you to open one database on one computer with user count up to the purchased limit.
Running several copies of the same database on one ...
Tue, 8 Sep, 2015 at 12:53 PM
Our products can use either software license or USB dongle. Software license is bound to particular hardware ID. USB dongle can be moved from PC to PC (USB ...
Tue, 8 Sep, 2015 at 12:54 PM
Hardware IDs are case-sensitive. Hardware IDs from IDKit PC SDK should be uppercase the way they are displayed in license manager. Please send license reset...
Tue, 2 Feb, 2016 at 4:47 PM
If license check fails, run our License Manager to see whether it can find the license and where. If it cannot, click Deploy License and re-deploy your lice...
Tue, 8 Sep, 2015 at 12:54 PM
Every client has its own connection to ExpressID AFIS. They are however counted as one client for licensing purposes, because every PC is counted only once....
Tue, 8 Sep, 2015 at 12:54 PM