How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How does image DPI affect error rates?
Why does verification return different score when fingerprints are compared the other way round?
How can I use IDKit templates in other software?
Do you support ANSI/NIST ITL-2000 standard?
What is the meaning of quality returned by IEngine_GetFingerprintQuality?
See all 28 articles
What hardware components are included in hardware ID?
How can I upgrade/downgrade the software?
Where can I find older versions of the software?
License data doesn’t have expected length
Where is license file located?
See all 35 articles
Obsolete IScanners SDK
Support of UWP framework
How to get the best answer from our Innovatrics Support Team