Hardware IDs are case-sensitive. Hardware IDs from IDKit PC SDK should be uppercase the way they are displayed in license manager. Please send license reset request to our support portal or to firstname.lastname@example.org.
I entered lowercase hardware ID and now the license doesn't work Print
Modified on: Tue, 2 Feb, 2016 at 4:47 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.