Licensing

How to generate new License using REST API
Getting Started  Endpoint url: https://customerportal.innovatrics.com The API calls shall be authenticated using your customer portal credentials  Gene...
Wed, 21 Jan, 2026 at 3:52 PM
License Manager is showing different hardware ID each time it is launched.
This is a known issue. The Hardware ID is computed from primary HDD ID and CPU ID: HDD ID is encrypted in first 8 characters of HW ID string. ...
Mon, 7 Aug, 2017 at 8:38 AM
Android licensing
There are 4 ways of getting HWID: ApplicationID Serial number (obsolete) IMEI (obsolete) MAC address (obsolete) AndroidID Androi...
Thu, 28 Mar, 2024 at 2:42 PM
Usage of multiple SDKs simultaneously
Issue: I am testing the IDKit SDK, Segmentation SDK, and IFace SDK together. However, I can only deploy one license for one SDK at a time, which means if I...
Mon, 21 May, 2018 at 11:14 AM
Uppercase / lowercase HWID
Issue: I have generated a license by putting letters of the Hardware ID and the error I am getting is "Your hardware ID doesn't match the hardware...
Tue, 1 Aug, 2017 at 6:07 PM
Get & Print Hardware ID in IDKit SDK
C/C++ int hwid_len; IEngine_GetHardwareId(NULL,&hwid_len); char hwId[hwid_len + 1] = {0}; IEngine_GetHardwareId(hwId,&hwid_len); printf("H...
Mon, 16 Apr, 2018 at 7:37 AM
Get & Print Hardware ID in ANSI&ISO SDK
C/C++ int hwid_len; IEngine_GetHardwareId(NULL,&hwid_len); char hwId[hwid_len + 1] = {0}; IEngine_GetHardwareId(hwId,&hwid_len); printf("H...
Mon, 16 Apr, 2018 at 7:36 AM
Get & Print Hardware ID in IFace SDK
C/C++ int hwid_len; IFACE_GetHardwareId(NULL,&hwid_len); char hwId[hwid_len + 1] = {0}; IFACE_GetHardwareId(hwId,&hwid_len); printf("HWID:...
Mon, 16 Apr, 2018 at 7:37 AM
LicenseManager cannot run
Issue: I cannot run the LicenseManager, I am getting this error message: C:\Program Files\Innovatrics\IFace SDK\license_manager\LicenseManager.exe The...
Wed, 21 Jan, 2026 at 3:56 PM
Removing unused licenses
Issue: We have had changes to our staff and those that have left the company still have licenses assigned to their machines. Also, one of our developers un...
Fri, 12 Jan, 2018 at 10:51 AM