Licensing
Issue: I am getting “IDKit error 50014: License data doesn’t have expected length”. Solution: The most likely problem lies in invalid type of license...
Thu, 8 Jun, 2017 at 4:38 PM
For upgrade, just run installer for the new version. For downgrade, first uninstall the higher version and then install the lower version.
Tue, 8 Sep, 2015 at 12:52 PM
You can find this out using LicenseManager option Check Licence. Usual location (sorted by priority): Windows Vista / 7 / 8 / 10: (1) C:\ProgramData\In...
Wed, 27 Feb, 2019 at 9:03 AM
Our license allows you to open one database on one computer with user count up to the purchased limit.
Running several copies of the same database on one ...
Tue, 8 Sep, 2015 at 12:53 PM
Our products can use either software license or USB dongle. Software license is bound to particular hardware ID. USB dongle can be moved from PC to PC (USB ...
Tue, 8 Sep, 2015 at 12:54 PM
Hardware IDs are case-sensitive. Hardware IDs from IDKit PC SDK should be uppercase the way they are displayed in license manager. Please send license reset...
Tue, 2 Feb, 2016 at 4:47 PM
If license check fails, run our License Manager to see whether it can find the license and where. If it cannot, click Deploy License and re-deploy your lice...
Tue, 8 Sep, 2015 at 12:54 PM
Every client has its own connection to ExpressID AFIS. They are however counted as one client for licensing purposes, because every PC is counted only once....
Tue, 8 Sep, 2015 at 12:54 PM
Our current licensing scheme is tied to hardware IDs from both host system and guest system. This means that migrating virtual machine to a different host s...
Tue, 8 Sep, 2015 at 12:54 PM
This is an issue on Windows platforms. You should run License Manager as an administrator. Just right-click on License Manager icon and choose "Run as...
Mon, 30 Dec, 2019 at 3:12 PM