Please make sure your Java version was not changed to new major version and all system variables (e.g. JAVA_HOME) are configured properly. Also look in log...

When delivering Innovatrics ABIS, license can have (and usually has) an Expiry date configured based on the purchase order. We recommend you to mark this da...

When delivering Innovatrics ABIS, license always have an Applicant limit, which determines, how many Applicants you can store in your ABIS cluster. In case ...

Can the DB configuration be set up so that if one DB fails it will automatically reconnect to another copy of the DB? Or is something like that usually mana...

It is mandatory to keep the localhost entry in resolve.conf file. The different services like dispatcher.service.consul, nomad.service.consul, consul.servic...

It’s important to align the user rights and ownership with the commands like chmod and chown for the abis folders and files. One should never change them. I...

This would be the one of the first checks in case the customer is experiencing some issues. However ABIS is configured with log rotation and should not caus...

However there was a mechanism implemented for the matching and standby nodes to download config file from the active node, it is a good practice to modify c...

it’s important to update the license file iengine.lic on the all managing nodes. checking the actual license: /opt/innovatrics/license-manager/bin./...

In WebAFIS log during startup: Unable to load application: OCIError: ORA-00001: unique constraint (%s.%s) violated rake aborted! OCIError: ORA-00001: uniqu...