When delivering Innovatrics ABIS, license always have an Applicant limit, which determines, how many Applicants you can store in your ABIS cluster. In case you hit this limit, you have several options.

  • Remove some of the Applicants permanently (Hard delete)
  • Remove some of the Applicants templates (Soft delete, the templates will be removed and Applicants will not be used for matching anymore, but other data will be still stored in the database)
  • Extend your license

If you decide to extend your license, please follow the same steps as mentioned in https://support.innovatrics.com/support/solutions/articles/13000077279-abis-license-has-expired