General DOT 5

• What is the usual sequence for the KYC process?
• What is the recommended production HW configuration (CPU, RAM, otherstorage) for each DOT server component?
• Do DOT server components need Oracle Java SE or would they work on OpenJDK?
• Do these components have any specific requirements on the infrastructure/libraries?
• Is Docker a must or can the app also be packaged as a regular WAR?

DOT Mobile 14

• Do you provide sample code for DOT Mobile?
• We are receiving the following error in the Mobile DOT SDK: "Missing transaction counting token."
• How can we customize the UI in Mobile DOT components?
• What is the maximum resolution of images captured by auto-capture in the Mobile / Web SDKs?
• Can mobile DOT SDKs detect whether parts of the face are covered?

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DOT Server 18

• I have a desktop / web application, can I integrate it with DOT?
• How can I start quickly a Proof of Concept (PoC) with DOT?
• What’s the {{server}} variable on Postman?
• Can DOT run on Windows Server?
• I need to increase the throughput or latency of the services, what can I do?

View all 18

DOT OCR 4

• Which kinds of identification documents can I use?
• I need to a specific document type that is not yet available
• How long does it take to add a new document model?
• In my country, we have N different models of XYZ document, what can I do?

DOT Licensing 5

• What DOT components do I require to license?
• What do I need to license my mobile application?
• What do I need to license my server instances?
• What’s the cost of the licenses?
• My DIS server doesn’t start, it says, license not found.

DOT Liveness check 3

• Smile liveness returns a score of 0.
• High Passive Liveness Score on Photo of a Photo
• Customer receives "INVALID DATA" for the provided records for multirange liveness.