DOT Mobile

Do you provide sample code for DOT Mobile?
Yes, we know it’s easier to see it in action. You can download from the web page https://developers.innovatrics.com/digital-onboarding/technical/samples/ a ...
Wed, 25 Feb, 2026 at 4:53 PM
We are receiving the following error in the Mobile DOT SDK: "Missing transaction counting token."
Overview When we initialize the Mobile DOT SDK, we receive the following error: "Missing transaction counting token." Symptoms The Mobile SD...
Tue, 10 Mar, 2026 at 1:58 PM
How can we customize the UI in Mobile DOT components?
Question How can we customize the UI in Mobile DOT components? Answer Check our documentation: Android document: https://developers.innovatrics.com/d...
Tue, 10 Mar, 2026 at 2:10 PM
What is the maximum resolution of images captured by auto-capture in the Mobile / Web SDKs?
Question What is the maximum resolution of the captured images when autocapture is used in mobile DOT SDKs? Is there any downsizing in the case of higher-r...
Tue, 10 Mar, 2026 at 2:27 PM
Can mobile DOT SDKs detect whether parts of the face are covered?
Question Can mobile DOT SDKs detect whether parts of the face are covered during the autocapture? Answer Capture components cannot prevent an image be...
Tue, 10 Mar, 2026 at 3:33 PM
Sometimes, when using the autocapture mobile SDK, the user is required to move the device very far away from their face.
Question We have noticed that, with the DOT mobile SDK, users sometimes have to move the device very far away from their face before it starts capturing th...
Tue, 10 Mar, 2026 at 3:41 PM
Do you provide demo applications for testing your DOT mobile components?
Question Do you provide demo applications for testing your DOT mobile components? Answer Yes. You can install and test our demo applications: Android...
Tue, 10 Mar, 2026 at 3:48 PM
Compilation issue in DOT Web Components: Module not found: Can't resolve 'dot_embedded_bg.wasm'
Overview When using Create-React-App or Next.js for a DOT Web project instead of Vite, an error occurs:  "Module not found: Can't " resolve ...
Tue, 10 Mar, 2026 at 4:19 PM
How can we change the MRZ unlock to CAN unlock in the Android DOT NFC SDK?
Question We use the DOT NFC SDK to read the NFC chips. Currently, the MRZ unlock feature is implemented in your Android samples. How can we use a CAN PIN i...
Fri, 13 Mar, 2026 at 2:47 PM
We use your DOT NFC Reading SDK. How can we implement our own progress reading indicator?
Question We want to build an NFC reading progress bar into our NFC reading app. How can we determine how much data has been read? Answer You have two ...
Fri, 13 Mar, 2026 at 2:55 PM