General

Streams are not working / Matching does not work / Faces are not appearing in Recent faces
Please restart Smartface Services: Open Task Manager -> Services tab, in the following order: Stop SmartFace services in the following order: SmartFa...
Wed, 7 Aug, 2019 at 8:39 AM
What is detectable by SmartFace?
Only frontal faces! - no profiles, no views from above, no human figure recognition. At least 25 pixels between eyes to be detected. 
Wed, 7 Aug, 2019 at 8:49 AM
Why does SmartFace have many false detections?
Define minimum face quality at least 1000 for the CPU detection(fast, balanced, or accurate mode) If GPU detection used(accurate server mode) use at least 9...
Wed, 7 Aug, 2019 at 8:50 AM
How can I lower the CPU/GPU resource utilization for real-time video processing?
Restric min and max eye distance to the expectable face sizes in the scene and/or define region of interrest. Please refer to "Innovatrics SmartFace 3....
Wed, 7 Aug, 2019 at 8:54 AM
What is the maximum watchlist gallery size for succesfull face identification?
That depends on the use case. For positive identification with TOP 1 scenario, tens of thousands is maximum. For criminal investigation with operator's...
Wed, 7 Aug, 2019 at 8:55 AM
What is the minimum face image quality for the succesfull face identification?
We need at least 40 pixels for good matching accuracy. 
Wed, 7 Aug, 2019 at 9:09 AM
What is the optimal value for matchig threshold for the succesfull face identification?
A good starting value is 45. Please refer to Innovatrics SmartFace Product Manual.pdf part "Basic Terms -> Watchlist" that can be found in the ...
Wed, 7 Aug, 2019 at 9:32 AM
Is it possible to use filter in API calls?
Yes, SmartFace uses OData API and thus support $filter parameter, please check the "Innovatrics SmartFace API documentation.pdf" part "REST A...
Wed, 7 Aug, 2019 at 9:56 AM