Question

What information do we need to provide in order to add new documents to the DIS server?


Answer

We would need four to five samples of each page of the document to be trained. The samples must be genuine IDs and adhere to the following requirements: they must include all four corners of the document and additional space around it, be human-readable, have adequate contrast and no glare, and be genuine. You can check all the requirements here:

 https://developers.innovatrics.com/digital-onboarding/docs/functionalities/document/ocr/#image-requirements



Relevant Product / Version

DIS server, all versions