Unable to start the DIS server; the following error occurs: "Unable to determine Hardware ID in this environment." :

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Unable to start the DIS server; the following error occurs: "Unable to determine Hardware ID in this environment." Print

Modified on: Tue, 10 Mar, 2026 at 1:13 PM

Question

During DIS server startup, we get the following error:

Answer

This issue is very likely caused by an incorrect license file (e.g., corrupted or intended for a different product). Please verify that you are using the correct license file. If the issue persists, please contact the support team to verify the license file.

Relevant Product / Version

DIS server all versions

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How can we help you today?

Unable to start the DIS server; the following error occurs: "Unable to determine Hardware ID in this environment." Print

Question

Answer

Relevant Product / Version

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