If you check the MQ monitoring and it looks like this (messages are enqueued but seem not to be consumed by ABIS)
- Check the database status in your monitoring and in the logs
- e.g. In trace.log
- o.h.e.jdbc.spi.SqlExceptionHelper ORA-01691
- Failed to acquire connection to jdbc:oracle:thin
- e.g. In trace.log
- If input queues for ABIS have 0 consumers, check the status of Message processor or Fast services in your monitoring
- Make sure that your cluster was not reloaded recently (e.g. https://support.innovatrics.com/support/solutions/articles/13000077276-loading-or-abis-temporarily-unavailable)